Is there a message limit?
On Starter, yes — 1,000 DMs a month, shared across every connected account, resetting at the start of each calendar month. Influencer has no monthly cap; very heavy months are paced rather than stopped, so nothing is refused. The meter in the sidebar shows what you have used either way. Plans and invoices live on the Subscription page.
Why is there a delay before a DM goes out?
Sends are paced on purpose. Instagram treats a burst of identical instant replies as automation, so DMChat spaces them out and varies the timing slightly. There is also an invisible safety rail per Instagram account that sits well under Meta's published limit. You will only ever notice it during a viral spike, and nothing is dropped — it queues.
What happens when I hit my monthly DM allowance?
Sends pause rather than fail silently, and you are warned at 75% and 90% first. Upgrading restores sending immediately; otherwise the allowance resets at the start of the next calendar month.
How do I pay, and can I cancel?
Checkout runs on Razorpay. Indian customers pay in rupees via card or UPI AutoPay; everyone else pays in dollars by card, and you can switch currency yourself on the pricing page. Cancel from the Subscription page at any time — cancelling stops the next renewal and you keep Influencer until the period you already paid for ends.