Contacts, notifications, two-factor sign-in and your data.
Go to Contacts to see everyone who has interacted with your automations.
Use the search bar to find contacts by name or username.
Click on a contact to see their full interaction history and DM timeline.
Use the export option to download your contact list as CSV.
Click the bell icon in the top bar for recent alerts.
Go to Notifications from the sidebar for the full history.
Automation failures, quota warnings, connection problems and billing events.
Most notifications link straight to the thing that needs attention.
Go to Security in the sidebar. It shows whether two-factor is already on.
Use any authenticator app — Google Authenticator, 1Password, Authy. If you cannot scan, type the key shown underneath.
This proves the app is set up correctly. Codes change every 30 seconds, so use the current one.
Ten single-use codes, shown once. Keep them somewhere other than your phone — they are how you get back in if you lose it.
Use one of the ten backup codes shown when you set two-factor up. Each works once, in the same box as a normal code. If those are gone too, email support from the address on your account and we will verify you and reset it manually.
Yes. DMChat uses encrypted connections (HTTPS), securely stores OAuth tokens, and never stores Instagram passwords. We follow Meta's data handling guidelines and only access the permissions you explicitly grant.
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