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Getting started

Connect Instagram and get your first automation answering DMs.

Connect Your Instagram Account

  1. Open Integrations

    Go to Integrations from the sidebar.

  2. Click Connect Instagram

    Click "Connect" on the Instagram card.

  3. Authorize with Meta

    You'll be redirected to Meta's authorization page. Grant the required permissions.

  4. Verify Connection

    Once redirected back, your account status will show as "Connected" with your handle.

Create Your First Automation

  1. Open Automations

    Go to Automations from the sidebar and click "Create Automation".

  2. Choose a Trigger

    Select what starts the automation: a keyword in comments, a story reply, or a new follower.

  3. Set Your Response

    Write the DM that will be sent when the trigger fires. Use variables like {username} for personalization.

  4. Activate

    Toggle the automation on. It will start responding to matching triggers immediately.

Questions

How do I connect my Instagram account?

Go to Integrations in the sidebar and click "Connect" on the Instagram card. You'll be redirected to authorize access through Meta. Both Business and Creator accounts are supported.

What type of Instagram account do I need?

DMChat works with Instagram Business and Creator accounts. Personal accounts are not supported because Meta's API requires a professional account type for messaging automation.

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