Turn replies into results Follow-ups
Follow up with people who went quiet
Some people open the DM, mean to reply, and forget. A short follow-up a few hours later brings a lot of them back. DMChat sends it and stops the moment they answer.
Quick answer
Instagram DM follow-ups are extra messages sent after your first DM if the person doesn’t reply. DMChat lets you chain up to 3, each with its own wait, all inside Instagram’s 24-hour messaging window. The sequence stops when they reply. Follow-ups are part of the Influencer plan.
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2 min How to set it up
How to set up DM follow-ups on Instagram
Add a follow-up step
Inside any automation. Up to 3 steps.
Set the wait
Thirty minutes, a few hours. All steps fit inside 24 hours, Instagram’s limit.
Let it stop itself
The moment they reply, the rest of the sequence is cancelled.
What you can do with it
Only what’s live today. Paid-only items are marked.
Up to 3 steps
A nudge, a reminder, a last call. Never more.
Stops on reply
Nobody gets a “just checking in” after they already answered.
Inside the rules
Instagram only allows messages within 24 hours of their last message. DMChat won’t schedule past that.
See what worked
Which step brought people back, per automation.
What’s included on each plan
| Follow-ups | Free | Influencer |
|---|---|---|
| Follow-ups | No | Yes |
| Steps per automation | – | 3 |
| DMs a month | 1,000 | Unlimited* |
| Automations | 5 | Unlimited |
*Fair use: above 50,000 DMs a month we pace sends a little slower so your account stays safe. Nothing is dropped or billed extra.
Questions people ask
Short answers, straight from how DMChat works today.
Why only within 24 hours?
Instagram only lets businesses message someone within 24 hours of that person’s last message. A follow-up after that would fail, so DMChat doesn’t schedule one.
Does everyone get the follow-up?
Only people Instagram lets you message. Someone who only commented and never wrote back may not be reachable, and DMChat skips them rather than retrying.
Will people find it pushy?
Keep it to one or two short, friendly messages. The sequence stops the moment they reply, so nobody gets chased.
Which plan has follow-ups?
Influencer, at $10 a month (₹399 in India).
bring them back
Add a follow-up to your best automation
Free for 1,000 DMs a month. No card needed.